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Volunteer

Are you looking for an opportunity to use your talents and expertise, to make new friends or to learn new skills? Do you love books? Do you find yourself at the Library often? If you’ve answered yes to any of these questions, then the Jacksonville Public Library is looking for you.   Join the citizens who are stepping forward to make a difference in our community by volunteering at the Library.


Who can volunteer?

The Library welcomes all citizens - 12 and older* - who have a desire to make a difference.

*Teens, ages 12 - 15, can serve on the Teen Advisory Board or volunteer during summer vacation if participating in the Florida Library Youth program only.

Why should I volunteer?

  • Volunteers are needed!
  • Volunteering enhances job skills and provides work experiences that can be added to your resume.
  • Volunteers learn more about the library and what it has to offer.
  • Volunteers develop a better understanding of the city government and serve as ambassadors within the community.
  • Volunteers get the opportunity to work in a library setting.
  • Volunteers can accumulate community hours for school.

Volunteers are a vital part of improving the quality of life in our city.   JPL offers both short-term and long-term volunteer opportunities. We are sure you will find something rewarding that will fit your schedule at the same time.


Volunteer opportunities, duties, and requirements at the Jacksonville Public Library

 Bilingual Computer Class Facilitator

  • Assist in facilitating computer and other technology education classes to Spanish-speaking customers.
  • Answer basic customer questions, and occasionally help customers with accessing online services like e-government, employment, etc.
  • Occasionally help translating computer guides from English to Spanish and vice versa. Available at various locations.
  • Required skills: Proficient in English and Spanish. Excellent customer service skills, computer experience. Patience and a professional attitude.

 Computer Class/E-Classroom Assistant

  • Assist in facilitating computer classes, answer basic customer questions, and occasionally help customers with accessing online services like e-government, employment, etc. Available at various locations.
  • Required skills: Excellent customer service skills, computer experience. Patience and a professional attitude.

 Customer Service Assistant

  • Assist customers as needed. This includes helping customers at the self-check machines, logging on computers, etc.  Available at various locations.
  • Required skills: Excellent customer service skills, computer experience.   Patience and a professional attitude.

 Adopt-a-shelf assistant

  • Are you a stickler for neatness? Then, we need your help! Maintain order and appearance of assigned section of shelving. Identify books belonging to other branches and return them to Circulation for rerouting. Read spine labels and re-shelve books not in proper order. Shift books as necessary to assure easy access. Remove bookmarks, paper, and litter from books and shelves. Available at various locations.
  • Required skills: Organizational skills, familiarity with Dewey and knowledge of alpha/numeric order. 
  • Length of Commitment: Three (3) months

 Shelver

  • Use your organizational skills at the library. The library relies on its volunteers to assist with sorting and shelving books and other library material. Organize shelves, periodicals, tables and displays. Ensure proper placement of books or inspect tapes. Clean and repair books as necessary. Available at various locations.
  • Required skills: Organizational skills, familiarity with Dewey and knowledge of alpha/numeric order.

 English as a Second Language (ESL) Volunteer Instructors

  • English as a Second Language Instruction - Share your knowledge of the English language by teaching English to students who know little or no English. Requires a commitment of at least 16 weeks.
  • Volunteers will be trained to provide small group instruction in a library setting; opportunities include teaching traditional classes with textbooks or facilitating drop-in conversation clubs.
  • Materials are provided to at no cost. Groups meet twice a week for approximately 90 minutes.
  • The majority of our classes are in the afternoon and early evening.
  • Required skills: Customer Service skills, presentation and teaching skills, patience, and a desire to work with others. Training will be provided.

 Assistant in Children’s Area

  • Discover your creative side. Come help us prepare items for craft projects and assemble accessories and props for story times. Assist with displays. Register children for programs. Provide specific service to the librarians during programs. Provide assistance in maintaining appearance of shelves. Available at various locations.
  • Required skills: Ability to work with children, ability to follow instructions, and customer service skills.

 Assistant in Teen Area

  • Feel like a teen again. The Teen area of the Main Library is looking for volunteers to assist in preparation for programs including craft project preparation, set-up, and break down. Provide specific service to professional staff during programs. Assist with displays. Provide assistance in maintenance and appearance of shelves. Available at various locations.
  • Required skills: Ability to work with teens, ability to follow instructions, customer service skills.

 Program Events Assistant

  • Get a free backstage pass to a library program. Assist Library personnel with preparing for library programs that are held at the library and other locations. Also, assist during program by passing out brochures/information/handouts, assisting people attending the program with questions, and taking photos of the event. Available at the Main Library.
  • Required skills: Customer Service skills, patience, and a desire to help and work with others, knowledge of audio visual equipment a plus.

 Consumer Advocate Aide

  • Every great library needs a computer whiz. Answer general questions and assist with basic functions of the computer. Assist customers with locating websites for writing resumes and setting up business plans as well as library materials on job hunting, interviewing, and resume writing. Provide assistance in locating online applications for obtaining food stamps, welfare, and affordable health care. May provide assistance using the JPL catalog. Available at various locations.
  • Required skills: Customer service skills, computer and Internet experience. Patience and professional attitude.

 Greeter

  • If you love meeting and talking with people, then the Library is looking for you. Greet customers at the door. Provide assistance and direction to customers. Available at various locations.
  • Required skills: Excellent customer service skills.

 Materials Processing Assistant

  • Get a look at the library from behind the scenes. Label and de-label materials. Stamp books. Process new and withdrawn materials. Assist with daily book drops. Assist in packing and unpacking of delivery reserves. Copy materials, organize and file City of Jacksonville documents. Available at various locations.
  • Required skills: Familiarity with Dewey, clerical/secretarial skills, independent worker, functions well under limited supervision, and attention to detail.

 Neighborhood Branch Assistant

  • Learn all about the library by volunteering as a Neighborhood Branch Assistant. Sort and shelve books and other library materials. Organize shelves, tables and displays. Ensure proper placement of books. Clean and repair books as necessary. Answer general questions and assist with basic functions of the computer. Provide assistance in locating websites and using software. Prepare items for craft projects and assemble accessories and props for story times. Register children for programs. Provide assistance during programs. Read with and to children. Assist with homework. Provide academic support at the library to elementary aged children.
  • Required skills: Organizational skills, familiarity with Dewey, knowledge of alpha/numeric order, customer service skills, computer and Internet experience, patience and professional attitude, ability to work with children, ability to follow instructions. Dependability, general reading, writing and math skills.

 Office Assistant

  • Gain valuable on-the-job training and experience by helping the library with general office duties such as, answering and making calls, filing, making copies, and data input. Available at various locations.
  • Required skills: Clerical/secretarial skills, excellent customer service skills, computer skills, good organizational skills, knowledge of other languages a plus.

English as a Second Language (ESL) Volunteer Tutor

Help improve the speaking, reading and writing skills of adults whose native language is not English.  Volunteers are needed at University Park, Pablo Creek, Southeast and Webb Wesconnett libraries.  Call 904-630-2426 for more information.

  • Volunteers work with small groups of learners (typically 4-8 students per group)
  • Volunteers do not need to speak languages other than English
  • Volunteers are asked to make a 6-month commitment (2 hours, twice weekly)
  • Training and materials are provided free of charge
  • Morning, afternoon and evening schedules are available
  • Volunteers receive continual support through a Team Teaching approach

Volunteer Forms

Complete an online Volunteer Application and someone will contact you shortly about volunteering. A background screening may be required.  When providing an email address, please make sure COJ.net is on your safe senders list to ensure you will receive our email.


Teen Advisory Board

A Teen Advisory Board is a service provided by the library that gets Teens involved in what's happening at their local branches. Middle and high school students are invited to participate and share ideas for future programs and activities. Complete your school’s requirement for volunteer credit hours!

A Teen Advisory Board meets at the following locations:

Note: Teens aged 12-15 may participate only as Teen Advisory Board volunteers during the school year for Teen Advisory Board. Teens 16-18 are invited to volunteer for Teen Advisory Board​ or apply for general volunteering year-round (subject to each location’s availability).

  • Main Library Schedule Teen Advisory Board: Meets first and third Saturdays at 3:00 p.m.
  • Argyle Branch Library Teen Advisory Board: Look for Teen Advisory Board on the Teen Programs page for this location or call contact below for latest meeting information.
  • Beaches Branch Library Schedule Teen Advisory Board: Look for Teen Advisory Board on the Teen Programs page for this location or call contact below for latest meeting information.
  • Bradham-Brooks Library Teen Advisory Board and Anime Club Schedule: Look for Teen Advisory Board on the Teen Programs page for this location or call contact below for latest meeting information.
  • Highlands Branch Library Teen Advisory Board Schedule:  Meets every third Thursday @ 5:00 p.m.
  • Pablo Creek Regional Library Teen Advisory Board Schedule: Look for Teen Advisory Board on the Teen Programs page for this location or call contact below for latest meeting information.
  • San Marco Library Teen Advisory Board Schedule: Look for Teen Advisory Board on the Teen Programs page for this location or call contact below for latest meeting information.
  • South Mandarin Library Teen Advisory Board Schedule:  Meets every second Thursday @ 7:00 p.m.
  • Southeast Regional Library Teen Advisory Board Schedule:  Meets every first and third Friday @ 4:30 p.m.

Here's how to join the fun and make a difference!

Fill out the required online application and three forms (recommendationparent permission, and background check) provided on the Volunteer Forms panel above and submit them to the Teen Advisory Board contact at your local branch before attending a Teen Advisory Board meeting. 

Jacksonville Public Library