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FAQ:

Q: Do I need to or can I return books I have borrowed while the library is closed?

A: No, please do not return books or physical materials at this time. All loan periods are extended and overdue fines waived while the library is closed for the COVID-19 emergency. If you have an extenuating circumstance please let us know below.

Q: Can I pick up books I have on hold or other physical materials from the library now?

A: No. There are no plans for curbside service or other physical material borrowing until the library reopens.

Thank you for reading these answers. If you still have a question, we look forward to hearing from you! - Jacksonville Public Library staff

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