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Get a Library Card

This limited use card is restricted to online resources and is available only to Duval County residents.

Registration for an eCard is issued through the Library’s website.  Simply complete and submit the form (Library eCard Registration) and a confirming email with your Library eCard account number will be delivered to the email address you supply (within 24-48 hours with exceptions for library closings). Immediately upon receipt of the library eCard account number, you will have access to most electronic resources on our website from your home, including magazine and newspaper databases, encyclopedias, our Special Collections, and downloadable audio and eBooks!

An eCard may be converted to a full services resident library card at any library location with acceptable proof of residency.  If you wish to check out or place holds on library materials, you will need to visit a library location where a physical card will be issued to you upon verification of current address.  Additional verification is required for property ownership, City of Jacksonville employment, or student status.

 

 

The library card application can now be viewed online in two forms.

You may fill out the application online. Then, print out the completed form and bring it (along with a valid form of ID) to your nearest library location to Library cardobtain a library card. (en Español,aquí.)

printer-friendly version of the application is also available. Print the form, complete it in ink and bring it (along with a valid form of ID) to your nearest library location to obtain a library card. (en Español, aquí.)

All library card applicants must provide ID which includes your current street address. Examples of acceptable ID are driver's license, vehicle registration, or utilities bill.  (See Acceptable Proof of Residency section)

Acceptable proof of residency is required to be eligible for a card, which includes one of the following items imprinted with name and current street address:

  • FL Driver’s license
  • FL State identification
  • Current vehicle registration
  • Senior citizen ID card 
  • Utilities bill or deposit receipt dated within the last 30 days
  • Current rental or lease agreement
  • A combination from the following list of one Name ID and one Address ID:
Name ID Address ID
Social Security Card Phone Book Listing
Birth Certificate City Directory Listing
Photo ID Mail postmarked within the last 30 days
Out-of-State Driver's License Letter From Social Services Agency
Military ID  

Library cardholders are responsible for fines and fees charged to their card. The library must be notified immediately if the card is lost or stolen.  Library cardholders are responsible for notifying the library immediately of any change of address or other contact information (e.g. email, phone number).  A charge is assessed for replacement library cards (see Appendix A).

Customers may renew an expired card by presenting the appropriate residency and identification documentation for the type of card they possess.

Library card accounts that have been inactive for three years will be deleted.

Adult Resident Card

Any person age eighteen (18) or over, whom resides in Duval County with acceptable proof of residency, may obtain a free resident card. Nothing precludes a resident of a non-traditional residential facility, such as a nursing home, halfway house or residential hotel, from obtaining a free card if he or she is able to meet this requirement. 

Jacksonville Public Library (JPL) provides library service to residents and property owners of Duval County.  A library account is required to check out materials, use internet computers, and remotely use online databases.  Customers’ accounts must be in good standing to access these services.  A customer in good standing is defined as one with outstanding fines, fees or overdue materials not exceeding $10.00.  Library cards are only issued to individuals.

Any person age seventeen (17) and under may obtain a library card if their parent or legal guardian meets the requirements for a resident card and has ID for the child. A parent or guardian must sign the registration form. As part of the registration process the parent or guardian may opt for a restricted card that limits DVD checkout to children’s titles only.

In addition to the acceptable proof of residency listed above, acceptable ID for the child includes one of the following:

  • Social Security Card for Child (The SS# is not recorded.)
  • School ID
  • School Report Card
  • Health Insurance Card

All Duval County Public Schools (DCPS) students (Kindergarten through 12th Grade) will receive a student card account associated with their student ID through a partnership between JPL and DCPS. No physical card is issued with this type of account.  The Student Card provides the following:

  • Checkout limit of 3 books (includes print and audio)
  • Access to all electronic and digital collections through the library's website
  • May have a juvenile resident card in addition to the student card account
  • No application and no parent/guardian signature required
  • No fines or fees are assessed
  • Account is activated for one school year and reactivated at the start of each school year for eligible students

Use of Library computers.

  • Students may have a Juvenile Resident Card, in addition to the Student Card, following the standard application process.
  • No application and no parent/guardian signature required on the Student Card.
  • No fines or fees are assessed on the Student Card.

Account is activated for one year at a time and reactivated at the start of each school year for eligible students.

This special card is offered exclusively to educators in Duval County public, charter, and private schools, as well as licensed childcare centers.  It allows holders to supplement their curriculum to assist in ensuring educational success for students.

Eligibility:

  • Complete an Educator Card application
  • Present proof of employment by a Duval County educational facility, such as a letter from the principal, school system administrator, current school employee ID, pay stub or other official documentation.
  • Present proof of home address.

The Educator Card provides the following:

  • Check out up to 100 items
  • Borrow the Books, Audio Books, Compact Discs for six (6) weeks
  • Borrow DVDs - up to 20 for two (2) weeks
  • Renew items up to two (2) times
  • Place holds on up to 50 items
  • Place multiple holds on a single book title by contacting any library location
  • No overdue fines
  • The Educator cardholder is responsible for any lost or damaged fees
  • Renewed annually. The card is valid from Aug. 1 - July 31. These cards expire on July 31.

*Note: In the case of eligibility for Duval County Homeschool Teachers, Florida State Statute 1002.41 a Homeschool Verification Letter on Duval County Public School Letterhead must be provided as the official documentation for the Educator Card. The Duval County Homeschool Teacher can request a Homeschool Verification Letter from:

Home Education Office
Duval County Public Schools
1701 Prudential Drive
Jacksonville, Florida 32207
(904) 390-2477

Revised 2/9/17

 

The City of Jacksonville Municipal Code Sec. 662.105 authorizes the Library Board of Trustees to charge a user fee to persons who are not residents or property owners in Duval County.  Any person residing outside of Duval County can purchase a three-month, a six-month or a one-year nonresident card.  Acceptable proof of address is required.  See below for current fees.

Acceptable proof of address is one of the following items imprinted with name and current street address:

  • Driver’s license
  • State identification
  • Current vehicle registration
  • Senior citizen ID card 
  • Utilities bill or deposit receipt dated within the last 30 days
  • Current rental or lease agreement
  • A combination from the following list of one Name ID and one Address ID:
Name ID Address ID
Social Security Card Phone Book Listing
Birth Certificate City Directory Listing
Photo ID Mail postmarked withint the last 30 days

 

Annual nonresident fees will be canceled for the following:

  1. City of Jacksonville employees: The only acceptable proof will be a valid employee photo ID.   This policy shall apply to all Jacksonville municipal or independent agency employees.  Additional documentation with permanent home address is also required.
  2. College or university student: The only acceptable proof will be current registration documentation at a college or university located in Duval County.  Additional documentation with permanent home address is also required.
  3. Military personnel: Military personnel of any status and their immediate family living anywhere in Florida are eligible.  Military ID will be required.  Military personnel in civilian housing must present proof of residential address.  With Military ID, an APO or FPO mailing address for personnel stationed on board ship or base is acceptable.  

Library Card Fees

Non Resident 3-Month Card $25.00
Non Resident 6-Month Card $50.00
Non Resident 1-Year Card $100.00
Replacement Card $2.00

 

Revised August 2016

 

The library has a collection of over two million items for children, teens, and adults. A total of 50 items may be checked out at one time.  E-books and other e-materials do not count towards the maximum item limit. Customers are expected to present their library cards to check out materials; however, customers may check out material with other acceptable identification.

Borrowing Limits and Loan Periods

Item Type Maximum Limit Loan Period Renewal
Books, Audio Books, Compact Discs 50 21 days 2
Express 7 Books 50 7 days None
DVDs 10 7 days 2
Traveling Tales 3 21 days 1
JEA Kits 1 21 days None


 

A hold is a customer request for an item to be to be held for check out.

Holds are filled on a first-come, first-serve basis and do not have a set arrival date. Once the requested material arrives at the customer's designated pickup branch and is available for checkout, the customer is notified via phone, email, or text. Holds are kept at the selected pickup library up to seven days from notification. Materials must be checked out with the card used to place the hold.  Holds are not transferrable to other library cards.

  • Customers may place holds through the library’s online catalog using their valid library card and a Personal Identification Number (PIN).  Exceptions: Holds may not be placed on items such as Express titles, reference items, or other specially designated items.
  • To place multiple holds on a single title, contact a library location.
  • Except for the Educator Cards, there is a limit of 25 hold requests per customer at one time.  

 

 

Most materials may be renewed twice. Renewing checked out materials may be done in person, over the telephone, or online, Items may not be renewed if:

  • Item is an express book;
  • Item is on hold;
  • Item has exceeded renewal limit;
  • Item is overdue;
  • Library card is blocked due to fines/fees; or,
  • Library card privilege is expired. 

For additional information or questions about renewals, please contact the library location nearest you.

 

 

Materials must be returned to any Jacksonville Public Library location.  To avoid overdue fines, materials should be returned on time.

Overdue Fine Rate

Type of Material Items Checked Out on Adult Cards Items Checked Out on Juvenile Cards Maximum Charge Per Item
Books, Audiobooks, Compact Discs $  .20 per day $ .10 per day $ 4.00
Traveling Tales $1.00 per day $1.00 per day $10.00
DVDs $1.00 per day $1.00 per day $10.00
JEA Kits $1.00 per day $1.00 per day $10.00

Replacement charges will be assessed for unreturned, lost or damaged materials. A $5 processing fee is also assessed. See Appendix B for average replacement prices. Customers who fail to return or pay charges for material in excess of $20.00 will be referred to a collection agency. A $10.00 fee will be added to accounts sent to the collection agency.

Customers who have paid for lost library material may receive a refund upon return of the lost material within six months of payment.

Any assessed bills may be paid at any library location via cash, check, or credit card. Online payment is available and includes a transaction fee.

Claims Returned

Customers may request an item or items still checked out to their account be placed in claims returned status (see form). A claims’ returned item is one that the customer reports previously returned. This status change begins an investigative process. At the end of the sixty (60) day investigation, items still in claims returned status are billed to the customer's account. Items more than forty two (42) days overdue (lost status) and billed to the customer's account cannot be claimed returned.

Claims Return Form

 

 

 

Jacksonville Public Library