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2018 Customer Experience Survey

We want your advice and feedback!

Your feedback will help us better understand customer preferences and experiences so we can create more value for you, your family, your friends and colleagues.

The survey contains two parts, the first of which takes about three to four minutes to complete. If you have more time after that, there's another section that takes about five to seven minutes.

If you have any questions or need assistance, please send us an email at Thank you for your time and participation.

Customer Experience Survey

First question:

1. In the past 12 months, how often have you visited the Jacksonville Public Library IN PERSON or ONLINE?

Jacksonville Public Library