Search the Catalog

Services

E-Services

Our Mission:

The Jacksonville Public Library's E-Services Department is dedicated to helping users learn and master the technology needed in today's economy.

All of our classes are free and everyone is welcome.  

We offer multiple services at various library locations to suit many learning styles:

About Our Classes

With  classes offered year-round in both English and Spanish, you can learn a new or update your skills to improve yourself professionally and personally.

Our regular class offerings include training about the library’s downloadable media service, computer basics, Microsoft Office, and special topics that include 3D design and printing and coding.  

All classes are free.  No registration is necessary. Seating is on a first-come first-serve basis and subject to room capacity.  Check the Computer Class Catalog and our event calendar to find the class, location, date and time that suits your interest and schedule.     

Class Attendance Form

Class Feedback Form

Outreach Form

 

Class Schedules

Computer Class Catalogs

October - December

Library Certificate of Completion Program

JPL’s Computer and Technology Classes program participants are eligible to earn a Certificate of Completion* in the following tracks:

• BASIC COMPUTER LITERACY

• MS OFFICE 2010 BASICS

• DIGITAL MEDIA AND DESIGN BASICS

The certificate is issued upon successfully attending the required classes and electives of the track within six months after the first class is taken. When available, equivalent classes taken in Spanish are also accepted.

Request a Certificate of Completion*

*The Certificate of Completion will serve as proof of attendance and does not certify the participant’s technical ability or skills.

Topic Series

Intro to JPL Website

Join us for an overview of the newly redesigned Library website.  Discover how to find; classes, programs and events, search for your favorite book or movie, submit questions via email or chat, renew your materials or pay a fine, and much more.

 

What to Read Next

Stuck in a reading rut?  Finished with a series but not sure what to read next?  Discover how to find new topics and series to read about, using Jacksonville Public Library resources such as the Library Catalog and the NoveList Plus database.

 

E–Books and More

Learn about Jacksonville Public Library’s downloadable media collection. Join us for a demonstration of how to access OverDrive, Axis 360, Hoopla Digital, Flipster, and RBdigital, free with your library card.

 

E–Books and More: Overdrive and Hoopla

Borrow eBooks, audiobooks, and streaming video from your library using OverDrive on your PC, iPad, iPhone, and iPod touch. Download the app and find your next book today! The Hoopla web site and mobile apps are easy to use. Instantly borrow digital movies, music, eBooks and more, 24/7 with your library card. Come to this class to try them out!

 

Introduction to Digital Magazines

Discover JPL’s digital magazine collection. Learn how to begin downloading new and back issues of hundreds of popular magazine titles. Assistance will be provided for signing up and downloading the RBdigital app to your mobile device as well as our collection available through the new Flipster service.

 

NoveList: Finding Read–Alikes

Does your favorite author publish too slowly for you? Want to find other books similar to your favorite author while you’re waiting for his or her next best seller? NoveList has the answer: Read–alikes! It’s so easy to do, and you may add some new authors to your favorites list! Come to this class to learn how!

 

DIY: Auto Repair Resource Center

Do you have questions on how to repair a car? Need to know the maintenance schedule for your car, or keep up with important recalls and service bulletins? This resource covers all automobile make and models from 1945 to present. With an easy–to–use interface, it places repair guides and other important information, at your fingertips.

 

DIY: Gale “LegalForms” Database

Learn how to access a wide selection of state–specific (and multi–state) legal forms across the most popular legal areas.  This includes real estate contracts, wills, premarital agreements, bankruptcy, divorce, landlord tenant and many others. Also included are a comprehensive attorney state directory and a dictionary of legal definitions explained in laymen's language.

 

Ace the ACT & SAT : Exploring Library Resources

We will explore the Gale Testing and Education Reference Center for use in studying for the ACT/SAT tests. Customers can choose to setup a free online account and take ACT/SAT practice tests.

 

You want to be your own boss ... now what?

Thinking of starting a business?  Want to know how the library can help? 

Join us for an informative program on databases the library gives you access to.  From helping you obtain demographics for areas of town, how to start, finance or manage your small business to finding sample business plans, how to guides, tips and strategies.

 

Calling all Entrepreneurs: Small Business Resource Center

Search Small Business Resource Center to learn how to start, finance or manage your small business. Resources include sample business plans, how to guides, articles and websites. Let us be your guide to that dream of being your own boss!

 

JOB NOW and Resume Help for Job Seekers

Free computer access for job seekers to create resumes using Job NOW, edit resumes, search job sites, and submit online applications. A staff member will be on hand to answer questions and give assistance.

 

Medline Plus 

Learn about another valuable resource for our patrons! Produced by the National Library of Medicine, the world’s largest medical library, MedlinePlus brings you information about diseases, conditions, and wellness issues in language you can understand.

 

Testing & Education Reference Center

Need to practice taking the GED? Use this service to access over 300 practice tests and courses (GED prep, SAT Subject Tests, FCAT and many others). The Career module includes test prep help to obtain licenses for a career as a Practical or Registered Nurse, civil service (firefighter, police officer, postal worker, realtor), teacher certification and many others.

 

America’s Newspapers

In this class, learn how to use the “America’s Newspapers” database. This comprehensive resource offers hundreds of millions of current and archived full–text articles from news sources nationwide in a single, fully searchable online database.  

 

Ancestry: Library Edition

Participants will learn basic ancestry search techniques using Ancestry: Library Edition.

 

Library Resources for your Summer Vacation Abroad 

This program will be a demonstration of the various library online resources available to help with your upcoming summer vacation abroad.  Presentation includes Transparent Language, World History in Context, World Folklore and Folk life, and others.  

 

Learn Conversational Spanish

¿Hablas  Español? ¿No? Come learn with us at the library. This interactive series include Transparent Language Online training, practice conversation in Spanish, access to free practice resources, and all things Spanish.

Introduction to Computers

Learn the basics of using a personal computer and Windows navigation. Start a program from the start menu or desktop and learn the taskbar functions. Learn to re–size windows and create shortcuts.

 

Introduction to Keyboarding

This class is intended to give a basic overview of the keyboard and some of the most commonly used keys. You will also spend time on some exercises which will allow you to practice.

 

Introduction to Basic Mouse Skills

This class is intended to give a basic understanding of how to use a standard computer mouse. You will also spend time on some exercises which will allow you to practice.

 

Windows File Management

In this class, you will learn how to save, delete, and manage files in Windows. We will look at the basics of using Windows Explorer/File Explorer, and techniques like cut/copy/paste, and “drag and drop” to move files.  Learn how to create folders to further organize your documents, pictures, and videos. Creating shortcuts, using removable drives, and cloud storage will also be discussed. To fully benefit from this class, you should have basic mouse and keyboard skills with a working knowledge of Windows navigation – opening and closing windows, Start Menu, and using your taskbar.

 

Basic Computer Troubleshooting

This course can help you navigate the basic concepts of computer troubleshooting and repair so that you will be better prepared to understand and resolve issues as they arise. Although this course includes general ways to resolve issues, it focuses primarily on Microsoft Windows as an operating system. However, if your computer does not have Microsoft Windows as an operating system, some of the included repair and troubleshooting techniques will still pertain to you.

 

Computer Skills for Job Seekers

In this class, we will discuss the basic computer and internet skills that will help you with your job search, provide you with resources to take away from the class, and invite you to attend future classes that will help with more specific skills you may need.

 

Introduction to the Internet

This class explains the concepts of the Internet, URLs, browsers and the World Wide Web. Get tips on safe and secure Internet usage.

 

Internet Safety and Security

In this class you will learn how to create secure passwords, avoid Internet scams and evaluate website safety. Receive practical advice and learn the skills you need to surf the Web safely.

 

Internet Searching and Evaluating Websites

Using Google to search for information online seems simple enough, but what do you do once you get millions of results?  How do you know which sites provide accurate, credible information? This class will provide tips for better web searches. Learn to use web directories, search engines, and take a look at Recommended Websites on the Jacksonville Public Library’s webpage.

 

Introduction to Email

In this class we’ll help you set up a free email account. You’ll learn how to send, receive, reply to, and forward messages. You’ll also learn to organize your mail and attach documents.

 

Introduction to Cloud Computing

Learn the basics of cloud–based computing by exploring Google Docs and Microsoft OneDrive. These services offer free storage and editing for many popular file formats such as MS Word, Excel and many others.

 

Internet Safety and Security

In this class you will learn how to create secure passwords, avoid Internet scams and evaluate website safety. Receive practical advice and learn the skills you need to surf the Web safely.

 

Selling Items Online

This class is an introduction to selling goods and services online via Ebay, Craigslist, Etsy, and Amazon Marketplace. Learn what skills are needed to sell online, how to create and manage accounts on these sites, and how to stay safe and avoid scams. To fully benefit from this course, basic mouse and keyboard skills are necessary.

 

Introduction to Windows 10

Learn how to get the most out of Windows 10, the newest version of Windows. We will discuss some of the changes from previous versions and explore some of the latest features.

 

Intro to Windows 10 Apps

Learn the basics about how to download and install Windows 10 apps from the Windows store. Feel free to bring your Windows 10 device (laptop, tablet or Windows phone) if you have one. We will go over some of the popular apps including Mail, People and Photo.

 

Introduction to MacBook/OSX

Are you new to MacBook/OSX?  In this class, participants will learn how to navigate their MacBook –– the Apple menu, Preferences, Finder, and more.  You will also learn about gestures for the trackpad and the special keys on the MacBook keyboard.        

               

Linux Operating System

Learn the basics about the Linux operating system for desktop and laptop computers. This popular open source software is a free alternative to Microsoft Windows.

 

Intro to Open Source: Productivity Software

Learn about LibreOffice, Gimp, Shutter, Pipeline, CopyQ and other popular alternatives for both Windows and Apple software. Bring your laptop and download these free powerful tools at the Jacksonville Public Library.

 

Smartphones & Tablets for Beginners

This class is designed for those who are new to using a mobile device. We will learn about creating the Android or Apple account, touch gestures, virtual keyboard, and connecting to Wi–Fi. You’ll also learn the difference between Wi–Fi and data and cellular usage. Feel free to bring your device, fully charged and registered, and be ready to practice and ask questions!

 

Introduction to Android Tablets & Smartphones

Learn the basics in navigating your Android device.  In this class you will learn how to power on/off your tablet/phone, connect to Wi–Fi, adjust settings, download apps, and borrow e–books from the library.

 

Introduction to Apple iOS (iPad & iPhone)

Learn the basics in navigating your Apple Operating System and devices.  In this class you will learn how to power on/off your iPad/iPhone, connect to Wi–Fi, adjust settings, download apps, and borrow e–books from the library.

 

Introduction to Mobile Apps: Email, Calendar & Photos

This class will help you become more comfortable using the email, calendar, and photos apps that are built in on your Android or Apple device. We will focus on basic navigation symbols, add entries to the calendar with reminders, and learn the basics of taking photos with your phone or tablet. It is recommended that you bring your own device (registered & fully charged) to get the best benefit from this class; however, it is not required.

 

Turn On, Tune In Technology for Adults 50+ series:

Mobile Devices for Adults 50+

Got a tablet, e–reader, smartphone or other electronic devices? Then you need to attend this class to obtain information on how to use the new device.  If you are already well versed with mobile technology, but have specific questions about your particular product, this class can also be of help to you.

 

Android phones and tablets for Adults 50+

Do you have an Android tablet? Would you like to obtain information on how to use the device? If you already know how to use your device, but have specific questions about it, this class can also be of help to you.       

        

iPhones and iPADs for Adults 50+

Do you have an iPad? Would you like to obtain information on how to use it? If you already know how to use your device, but have specific questions about it, this class can also be of help to you.

 

Introduction to Computers for Adults 50+

Learn the basics of using a personal computer and Windows navigation. Start a program from the start menu or desktop and learn the taskbar functions. Learn to resize windows and create shortcuts.  Adults 50+ will find these classes have helpful instructors and an appropriate pace for the novice learner.

 

Introduction to eMail for Adults 50+

In this class we’ll help you set up a free email account. You’ll learn how to send, receive, reply to, and forward messages. You’ll also learn to organize your mail and attach documents.  Adults 50+ will find these classes have helpful instructors and an appropriate pace for the novice learner.

 

Introduction to the Internet for Adults 50+

This class explains the concepts of the internet, URLs, browsers and the World Wide Web. Get tips on safe and secure internet usage.  Adults 50+ will find these classes have helpful instructors and an appropriate pace for the novice learner.

Introduction to MS Office 2010

Participants will learn the basics about Microsoft’s popular Office software. Find out about the similarities and differences between Word, Excel, PowerPoint and Publisher. This class will focus on common tools and basic functions like saving files, review and basic formatting.

 

MS Office 2010: Word 1

Participants will learn to open the program and find basic functions (Office button, ribbon, help menu). Learn to create, edit, save and print document. Instruction includes formatting text, cut, copy, paste and using spelling and grammar tools.

 

MS Office 2010: Word 2

Participants will learn about more advanced MS Word functions such as bulleted and numbered lists, columns, tables and images.

 

MS Office 2010: Word 3

Participants will learn about even more advanced MS Word functions such as mail merge, table of contents, advanced formatting, headers, footers and much more.

 

MS Office 2010: Word for Resumes

Participants will learn about more advanced MS Word functions such as bulleted and numbered lists, columns, tables, and images. Templates will also be covered with a focus on building and modifying resumes.

 

MS Office 2010: Excel 1

Learn to create a simple spreadsheet using formulas and formatting. Create a basic workbook, navigate between worksheets, become familiar with the Excel ribbon and menus, be able to format columns, rows, and cells, and be able to create and use formulas.

 

MS Office 2010: Excel 2

Create more complex formulas.  Work with basic functions such as sorting data, filtering data, and creating charts.  Completion of Introduction to Excel class or previous experience with MS Excel is highly recommended.

 

MS Office 2010: Excel 3

Learn more functions and features in MS Excel 2010 to retrieve and analyze data. Learn how to use the VLOOKUP function, create PivotTables and PivotCharts, create Sparklines, and use conditional formatting and more.

 

MS Office 2010: Excel 4

Learn how to clean up worksheets by finding duplicates, using Data Validation, and using the TRIM function. Students will also learn more tips and functions to save time and be more productive. Attendance to a previous Excel class or previous Excel experience is highly recommended.

 

MS Office 2010: PowerPoint 1

Create a simple presentation, create, edit and save slides and slide shows. You’ll learn to insert clip art, apply designs, work with views and run a slide show.

 

MS Office 2010: PowerPoint 2

Participants will learn how to modify bulleted and numbered lists, indents and line spacing; use Word art and shapes; animate text and objects, and use audio and video in presentations. To fully benefit from this course, you should have attended the PowerPoint 1 class, or have basic experience using PowerPoint.

 

MS Office 2010: Publisher

In this hands–on class for beginners, you’ll learn how to design, create, and publish a wide variety of documents using Microsoft  Publisher 2010. You’ll find out how Publisher’s built–in layouts and templates can help you quickly complete simple newsletters, brochures, fliers and more.

 

MS Office 2010: OneNote

As the world moves faster and faster it can be hard to keep track of everything.  With Microsoft’s OneNote you can set reminders for yourself, build recipes, create reference books for all aspects of your life.  Learn how to make the most of this free service, both on your computer and on your mobile devices.

                    

Introduction to LibreOffice

Participants will learn the basics about an alternative to Microsoft’s popular Office software. Find out about the similarities and differences between MS Office products and LibreOffice. This class will focus on common tools and basic functions like saving files, review and basic formatting.

Digital Photography 1: Basics

This class will take you through the basics of digital photography and camera fundamentals. Boost your photography skills by taking some of the mystery out of using DSLR cameras. We will introduce you to the basics of digital camera functions including automatic and manual settings. This class is for the novice or entry level photographer, who wants to gain better knowledge of digital cameras as a tool.               

                                                               

Digital Photography in the Field

In this second Digital Photography class, we will get out of the classroom and take pictures in and around the library. We will explore different techniques and work on developing our eye as photographers. This class will require walking and may go outside so please dress comfortably.

 

Adobe Photoshop 1

Learn the basics of Adobe Photoshop. In this introduction we will learn how to use some of the more common tools, make basic changes to an image, gain familiarity with Adobe’s directory software, and make your great photos ever better. While we welcome participants from different background and skill levels, we recommend you have good keyboard and mouse skills to get the most out of this class.

 

Adobe Photoshop 2

In this class, we will dig deeper into using Photoshop, as we learn about layers, masking, and selection tools. Students for this course should have taken Photoshop 1 or have a basic understanding of Photoshop. While we welcome participants from different background and skill levels, we recommend you have good keyboard and mouse skills to get the most out of this class.

 

GIMP Digital Image Editing

In this class, we will explore the open source image editing software GIMP. Try out this free Photoshop alternative and learn how to begin editing your photos and creating original drawings, designs and more.

 

Web Design:  Basic HTML

Beginning with basic HTML, Intro to Web Design will show you how to begin coding your own website. In this class, we will discuss coding elements in HTML, including images and links.

 

Web Design:  CSS

In this class, we will begin discussing CSS style sheets and how they can improve HTML Web page design and functionality.  Users will understand the differences between CSS and HTML and, with practice, be able to implement both on websites.

 

Web Design: Bootstrap

In this class, we will look at the basics of responsive design, so that you’re website will look great on a tablet, phone, or PC.

 

Introduction to 3D Printing

Come to the Jacksonville Public Library and learn the basics of this new cutting edge technology. Learn how 3D printers are used to create prototypes, print food and print one of a kind jewelry pieces. This class explains the basic concepts of how 3D printing is done.

 

3D Design: TinkerCAD

Learn the basics of creating and manipulating 3D objects using simple and free 3D design software.  Also learn best practices for designing objects that are 3D printer friendly.

 

3D Design: Autodesk 123d

Learn the basics of creating and manipulating 3D objects using Autodesk 123d. “For people who want to make things themselves, Autodesk 123D is free software integrated with content and fabrication services”

 

3D Design: Blender

In this course we will go over the basic of 3D modeling with the popular open–source program Blender. Learn how to make 3D models on your computer that can be easily animated or even printed with a 3D printer. While we welcome participants from different background and skill levels, we recommend you have good keyboard and mouse skills to get the most out of this class.

 

Introduction to 3D Printing Pens

A 3D printing pen is an easy–to–use and portable way to create 3D objects.  Let your imagination run free!  In this course we will look at 3D Printing Pens and some of the ways you could use this tool.  From drawing on flat surfaces to creating in air join us for some creative fun.

 

Incredible 3D Printer Workshop

Library instructors will teach a basic 3-D design in this class for ages 10 – 14. Learn the basics of creating 3-D objects using free software, see how 3-D printers work and what they are used for. Each participant will have a laptop to practice with during the class.

 

Introduction to Coding

You can learn to code! This class will cover the basic principles in computer coding and introduce you to the most common coding languages. Learn about free resources you can use to begin learning to code right away.

 

Coding: Python 1

Python is a fairly simple, common programming language that can be used in a wide variety of ways. In this class, we will learn the basics of this excellent language and learn how to begin coding in Python using free resources. While we welcome participants from different background and skill levels, we recommend you have good keyboard and mouse skills to get the most out of this class.

 

Coding: Python 2

We continue to delve into Python, in this class focused on the basics of functions. Learn about coding fundamentals like how to structure functions, use true/false and if/else in your program, and much more. While we welcome participants from different background and skill levels, we recommend you have good keyboard and mouse skills to get the most out of this class.

 

Robot Derby

Come join us for a fun hands–on experience with Sphero robots. Can you make it through our robot obstacle course? Come and take a test drive!

 

Blogging 101

Ever wanted to know what a blog was or how to start one of your own? Well come to the library and find out. We will be looking at both Blogger and Wordpress and their various functions.

 

Editing and Publishing your E–Book

Have you written a book, or maybe books, and are now wondering what to do with it?  This class teaches you how to transform your careful prose into a format useable by people across the globe.  Then, once we’re done showing you how to convert your book we will discuss your options re: publishing, rights management, and collecting your hard–earned money. Although not necessary, taking our Introduction to HTML class might be of help in this course.

 

Prezi

Prezi is a free online alternative to PowerPoint. Learn the basics about this service and how to create dynamic presentations that can be easily shared on the Internet.

Introducción  a las Computadoras y a los Dispositivos Móviles

Esta clase presenta un breve análisis de las computadoras personales (la computadora de escritorio y la computadora portátil) y los dispositivos móviles, tales como  las tabletas, los lectores de libros electrónicos –“e–readers”– y los teléfonos inteligentes. Aprenderán acerca de las partes básicas de la computadora (hardware)  y ciertos  programas/ aplicaciones móviles (software). También practicará las diferentes funciones del teclado y el ratón (mouse)

 

Solución de problemas básicos del equipo

Este curso les ayudara a manejar los conceptos básicos de la computadora y les presentara soluciones a problemas  comunes al igual que reparaciones básicas de manera que pueda estar mejor preparado para entender y resolver los problemas que suelen surgir. Aunque está dirigido a resolver problemas comunes principalmente en el sistema operativo de Microsoft Windows las soluciones presentadas también pueden ser útiles en resolver problemas de otros sistemas operativos como Macintosh y Linux

 

Introducción a Windows 10

Echamos un vistazo al nuevo sistema operativo Windows 10 y veremos algunos cambios en el nuevo sistema operativo de Windows.

 

Introducción a la Red Global

Esta clase se enfoca en cómo utilizar la red global. Los temas que se cubren son, cómo usar buscadores y páginas de búsqueda (Google, Bing, etc.)  También realizaremos ejercicios sobre técnicas efectivas de como buscar información confiable. 

 

Introducción al correo electrónico y más

Aprenderán como crear una cuenta de correo electrónico y acerca de funciones básicas, tales como  enviar, recibir, y re–enviar  mensajes por correo electrónico. También aprenderán sobre las tecnologías en línea, que  más allá del correo electrónico tradicional, mejorarán la comunicación interpersonal.

 

Introducción  a Tabletas  y Teléfonos inteligente

Conozca las características y funciones básicas de su tableta y teléfono inteligente que usan el sistema operativo Androide y Apple

 

Introducción a la computación en la nube

Aprenda los conceptos básicos de la informática basada en la nube explorando Google Docs y Microsoft OneDrive. Estos servicios ofrecen almacenamiento gratuito y edición para muchos formatos de archivo populares como MS Word, Excel y muchos más.

 

Seguridad y búsqueda segura

Aprenda consejos prácticos y pasos a seguir para navegar por la web de una manera segura. También realizaremos ejercicios sobre técnicas efectivas de como buscar información confiable

 

Introducción  a Tabletas  y Teléfonos inteligentes: Androide

Conozca las características y funciones básicas de su tableta y teléfono inteligente que usan el sistema operativo Androide.

 

Introducción  a Tabletas  y Teléfonos inteligentes: Apple

Conozca las características y funciones básicas su tableta y teléfono inteligente que usan el sistema operativo Apple.

 

Introducción a las Redes Sociales

Los participantes aprenderán los conceptos básicos de la red social y las  características populares de Facebook, y Twitter. Los temas incluyen como crear una cuenta nueva, herramientas de privacidad, como agregar mensajes en los muros, como buscar y comunicarse con amigos o familiares, como Subir fotos y más.                                         

 

Sesión  de Repaso y de Práctica

Esta clase servirá como foro para responder a preguntas e interrogantes no que talvez no se cubrieron en clases anteriores

E-Services Email Help

Jacksonville Public Library