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Our Mission:

The Jacksonville Public Library's E-Services Department is dedicated to helping users learn and master the technology needed in today's economy.

All of our classes are free and everyone is welcome.  

We offer multiple services at various library locations to suit many learning styles:

About Our Classes

With classes offered year-round in both English and Spanish, you can learn a new or update your skills to improve yourself professionally and personally.

Our regular class offerings include training about the library’s downloadable media service, computer basics, Microsoft Office, and special topics that include 3D design and printing and coding.  

All classes are free.  No registration is necessary. Seating is on a first-come first-serve basis and subject to room capacity.  Check the Computer Class Catalog and our event calendar to find the class, location, date and time that suits your interest and schedule.     

Class Attendance Form

Class Feedback Form

Outreach Form


Library Certificate of Completion Program

JPL’s Computer and Technology Classes program participants are eligible to earn a Certificate of Completion* in the following tracks:

• Basic Computer Literacy

• Microsoft Office Basics

• Digital Media and Design Basics

The certificate is issued upon successfully attending the required classes and electives of the track within six months after the first class is taken. When available, equivalent classes taken in Spanish are also accepted.

Request a Certificate of Completion*

*The Certificate of Completion will serve as proof of attendance and does not certify the participant’s technical ability or skills.

E-Services Email Help

Jacksonville Public Library