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1-on-1 Tech Tutoring


Having trouble downloading e-books, using online services or setting up a new device or laptop? We can help!

Set up a one-on-one appointment with a e-specialist and we can walk you through step by step on how to use technology, learn software or download the latest materials from the library's growing digital media collections.

Make An Appointment


  • Appointment times are limited at various locations.
  • In the event that you cannot attend your appointment, please contact the branch so that we may plan to help other customers during that time.
  • In some cases, we may be able to assist you through email or at one of our walk-in Open Labs or free classes. These services do not require an appointment and you may be able to receive help more quickly through these options.
  • E-specialists cannot troubleshoot or repair damaged hardware or devices.

After using this service, please take a brief survey.

Jacksonville Public Library