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Code of Conduct

The Board of Trustees of the Jacksonville Public Library, by adopting the following code, seeks to ensure that our library provides an atmosphere conducive to appropriate use of its services and facilities. This code is supported by related library policies and procedures. We expect our customers to:

  1. Attend to personal belongings. The Library is not responsible for personal belongings left in or on Library property.
  2. Use restrooms only for their intended purpose. Bathing is prohibited.
  3. Wear shoes and shirts.
  4. Maintain bodily hygiene in a manner that does not constitute a nuisance to other persons.
  5. Use covered containers when bringing beverages into library buildings and comply with posted ‘No Food’ and ‘No Drink’ zones.
  6. Use library furniture, equipment and materials for their intended function.
  7. Accompany any child under age 8. A parent or caregiver is responsible for the safety and well being of their children on library property.
  8. Follow established loan procedures or authorizations before taking Library property or materials from the building.
  9. Cooperate with staff and allow belongings to be searched.
  10. Use all library areas, including library parking areas, sidewalks and lawns, safely.
  11. Use auditoriums or meeting rooms in accordance with the JPL Meeting Room policy.
  12. Stay out of non-public areas.
  13. Leave the library at the designated closing time.
  14. Refrain from solicitation of any kind for any purpose unless it is a Library sanctioned event.

The following actions and forms of conduct are not permitted:

  1. Sleeping.
  2. Harassing or speaking abusively to library staff or customers.
  3. Mutilating or destroying library buildings, materials or equipment.
  4. Bringing animals and pets into the library, with the exception of service animals.
  5. Loitering outside the building in a way that creates a reasonable concern for the safety of persons or property as set forth in § 614.106, Ord. Code, § 856.021, F.S.
  6. Behaving in an unlawful, disruptive or potentially harmful manner.
  7. Blocking or interfering with the movement of individuals or bringing in items larger than 26”Lx16”Wx16”H, or present a potential danger.
  8. Engaging in sexual activity of any kind, sexual harassment or indecent exposure.
  9. Consuming or possessing alcohol, illegal drugs or being under the influence.
  10. Monopolizing library equipment, materials or facilities preventing others from using them.
  11. Carrying illegal weapons of any type.
  12. Disturbing other customers with noise producing activities.
  13. Damaging, destroying or stealing any customer’s or employee’s property.

Violation of the Library Customer Code of Conduct

The library reserves the right to require anyone violating the Library Customer Code of Conduct to leave the

library. Anyone who is required to leave the library due to a violation of the Library Customer Code of Conduct

will not be permitted in the library for the remainder of the day. Serious or repeated misconduct may lead to

legal action or criminal prosecution.

The Board of Library Trustees considers the following activities to be serious violations of the Library Customer

Code of Conduct.

  1. sexual activity of any kind, sexual harassment or indecent exposure
  2. consumption or possession of alcohol or illegal drugs
  3. possession of illegal weapons of any type
  4. mutilating or destroying library buildings, materials or equipment
  5. repeated offenses of any kind

Anyone who engages in these activities will be required to leave the library. Serious activity violations will result in the suspension of an individual’s library privileges and being permanently barred from all County Libraries for one year.

Board of Library Trustees

Policy Addendum

Library Code of Conduct

In the event the Jacksonville Public Library determines that an individual shall be barred from any Library for any period of time greater than one day, the Library shall provide such individual written notice of said bar, the duration of the bar, and the reasons for the bar.  This notice shall be referred to as an order of trespass.

The Board of Library Trustees establishes the following process to be used by individuals to whom an order of trespass has been issued should the individual wish to dispute or appeal his barring from the Library.  If the individual chooses not to use this process, the order of trespass shall remain in effect for the full period included in the order of trespass.

STEP 1:  The barred individual must file an appeal in writing to the library director within thirty (30) days of the receipt of the order of trespass.  The library director or their designee will schedule an appeal hearing with the individual within fourteen (14) days of receipt of the request to appeal.  At the appeal hearing, the individual will have the opportunity to present any information or otherwise explain factors the individual deems relevant to overturn or reduce the duration of the bar.  The staff person responsible for the order of trespass will present information related to the rationale for barring the individual from the Library.  The sole issue to be determined by the library director or their designee is whether the Jacksonville Public Library’s bar and the duration of the bar are "clearly erroneous," as defined under Florida law.  The library director or their designee may vacate, modify or uphold the order of trespass.  Unless deferred, the library director or their designee will render a decision about the appeal within seven (7) business days of the hearing and shall notify the individual and appropriate staff members in writing.

STEP 2:  Should the individual be unsatisfied with the result of the STEP 1 appeal, they may file a STEP 2 appeal in writing with the clerk of the Board of Library Trustees (BOLT) within fourteen (14) days of receipt of the STEP 1 decision. The clerk of the BOLT will schedule the appeal hearing with the Governance Committee of the BOLT at its next scheduled meeting unless that meeting is to be held within seven (7) days of filing the STEP 2 appeal, in which case it will be placed on the agenda of the next scheduled Governance Committee meeting.

At the STEP 2 appeal hearing, the individual will have the opportunity to present any information or otherwise explain factors the individual deems relevant to overturn or reduce the duration of the bar.  The library director or their designee shall have the opportunity to present the position of the Jacksonville Public Library. 

Should an individual appealing their trespass fail to attend either hearing, the order of trespass will be considered upheld.

The sole issue to be determined by the Governance Committee is whether the Jacksonville Public Library’s bar and the duration of the bar are "clearly erroneous," as defined under Florida law. The Governance Committee may overturn the bar, reduce the bar or uphold the bar. Unless deferred, at the appeal hearing, the Governance Committee shall notify the individual of the Governance Committee's final decision and shall provide said decision in writing within 60 days of the decision. The decision shall be deemed the final action of the City.

The library director or their designee will provide a regular report to the Governance Committee outlining the results of this policy.  In addition, the library director will establish guidelines and procedures to best implement this policy.

Approved by the Library Board of Trustees on November 15, 2006.

Revised: March 10, 2011, May 16, 2019.

Jacksonville Public Library