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Volunteer

Are you looking for an opportunity to use your talents and expertise, to make new friends or to learn new skills? Do you love books? Do you find yourself at the Library often? If you’ve answered yes to any of these questions, then the Jacksonville Public Library is looking for you.   Join the citizens who are stepping forward to make a difference in our community by volunteering at the Library.

 

The Library welcomes all citizens - 12 and older* - who have a desire to make a difference.

*Teens, ages 12 - 15, can serve on the Teen Advisory Board or volunteer during summer vacation if participating in the Florida Library Youth program only.

 

 

  • Volunteers are needed!
  • Volunteering enhances job skills and provides work experiences that can be added to your resume.
  • Volunteers learn more about the library and what it has to offer.
  • Volunteers develop a better understanding of the city government and serve as ambassadors within the community.
  • Volunteers get the opportunity to work in a library setting.
  • Volunteers can accumulate community hours for school.

Volunteers are a vital part of improving the quality of life in our city.   JPL offers both short-term and long-term volunteer opportunities. We are sure you will find something rewarding that will fit your schedule at the same time.

Benefits

Volunteers are eligible for the following benefits:

  • Longer Check Out Periods
  • ​Certification of hours for Community Service Participants
  • Letters of Recommendation for scholarship applicants
  • Membership in the Duval Federal Credit Union
  • Training Classes offered through NEFLIN

Listed in order of need.

  1.  Bilingual Computer Class Facilitator

Assist in facilitating computer and other technology education classes to Spanish-speaking customers.

Answer basic customer questions, and occasionally help customers with accessing online services like e-government, employment, etc.

Occasionally help translating computer guides from English to Spanish and vice versa. Available at various locations.

Required skills: Proficient in English and Spanish. Excellent customer service skills, computer experience. Patience and a professional attitude.

 

  1.  Computer Class/E-Classroom Assistant

Assist in facilitating computer classes, answer basic customer questions, and occasionally help customers with accessing online services like e-government, employment, etc. Available at various locations.

Required skills: Excellent customer service skills, computer experience. Patience and a professional attitude.

 

  1.  Customer Service Assistant

Assist customers as needed. This includes helping customers at the self-check machines, logging on computers, etc.  Available at various locations.

Required skills: Excellent customer service skills, computer experience.   Patience and a professional attitude.

 

  1.  Adopt-a-shelf assistant

Are you a stickler for neatness? Then, we need your help! Maintain order and appearance of assigned section of shelving. Identify books belonging to other branches and return them to Circulation for rerouting. Read spine labels and re-shelve books not in proper order. Shift books as necessary to assure easy access. Remove bookmarks, paper, and litter from books and shelves. Available at various locations.

Required skills: Organizational skills, familiarity with Dewey and knowledge of alpha/numeric order. 

Length of Commitment: Three (3) months

 

  1.  Shelver

Use your organizational skills at the library. The library relies on its volunteers to assist with sorting and shelving books and other library material. Organize shelves, periodicals, tables and displays. Ensure proper placement of books or inspect tapes. Clean and repair books as necessary. Available at various locations.

Required skills: Organizational skills, familiarity with Dewey and knowledge of alpha/numeric order.

 

  1.  ESL Volunteer Instructors

ESL Instruction - Share your knowledge of the English language by teaching English to students who know little or no English. Requires a commitment of at least 16 weeks.

Volunteers will be trained to provide small group instruction in a library setting; opportunities include teaching traditional classes with textbooks or facilitating drop-in conversation clubs.

Materials are provided to at no cost. Groups meet twice a week for approximately 90 minutes.

The majority of our classes are in the afternoon and early evening.

For more information, click here. Available at various locations. 

Required skills: Customer Service skills, presentation and teaching skills, patience, and a desire to work with others. Training will be provided.

 

  1.  Assistant in Children’s Area

Discover your creative side. Come help us prepare items for craft projects and assemble accessories and props for story times. Assist with displays. Register children for programs. Provide specific service to the librarians during programs. Provide assistance in maintaining appearance of shelves. Available at various locations.

Required skills: Ability to work with children, ability to follow instructions, and customer service skills.

 

  1.  Assistant in Teen Area

Feel like a teen again. The Teen area of the Main Library is looking for volunteers to assist in preparation for programs including craft project preparation, set-up, and break down. Provide specific service to professional staff during programs. Assist with displays. Provide assistance in maintenance and appearance of shelves. Available at various locations.

Required skills: Ability to work with teens, ability to follow instructions, customer service skills.

 

  1.  Program Events Assistant

Get a free backstage pass to a library program. Assist Library personnel with preparing for library programs that are held at the library and other locations. Also, assist during program by passing out brochures/information/handouts, assisting people attending the program with questions, and taking photos of the event. Available at the Main Library.

Required skills: Customer Service skills, patience, and a desire to help and work with others, knowledge of audio visual equipment a plus.

 

  1.  Consumer Advocate Aide

Every great library needs a computer whiz. Answer general questions and assist with basic functions of the computer. Assist customers with locating websites for writing resumes and setting up business plans as well as library materials on job hunting, interviewing, and resume writing. Provide assistance in locating online applications for obtaining food stamps, welfare, and affordable health care. May provide assistance using the JPL catalog. Available at various locations.

Required skills: Customer service skills, computer and Internet experience. Patience and professional attitude.

 

  1.  Greeter

If you love meeting and talking with people, then the Library is looking for you. Greet customers at the door. Provide assistance and direction to customers. Available at various locations.

Required skills: Excellent customer service skills.

 

  1.  Materials Processing Assistant

Get a look at the library from behind the scenes. Label and de-label materials. Stamp books. Process new and withdrawn materials. Assist with daily book drops. Assist in packing and unpacking of delivery reserves. Copy materials, organize and file City of Jacksonville documents. Available at various locations.

Required skills: Familiarity with Dewey, clerical/secretarial skills, independent worker, functions well under limited supervision, and attention to detail.

 

  1.  Reference Desk Assistant

Attention Librarians, volunteers are needed to assist staff with reference inquiries, search on-line databases and print resources as required to assist customers. Volunteers also index and organize materials for easy use by the public. MLS degree is required. Available at various locations.

Required skills: MLS degree, knowledge of library resource materials and reference resources and excellent customer service skills.

 

  1.  Neighborhood Branch Assistant

Learn all about the library by volunteering as a Neighborhood Branch Assistant. Sort and shelve books and other library materials. Organize shelves, tables and displays. Ensure proper placement of books. Clean and repair books as necessary. Answer general questions and assist with basic functions of the computer. Provide assistance in locating websites and using software. Prepare items for craft projects and assemble accessories and props for story times. Register children for programs. Provide assistance during programs. Read with and to children. Assist with homework. Provide academic support at the library to elementary aged children. Available at Brentwood, Brown-Eastside, and Westbrook branches.

Required skills: Organizational skills, familiarity with Dewey, knowledge of alpha/numeric order, customer service skills, computer and Internet experience, patience and professional attitude, ability to work with children, ability to follow instructions. Dependability, general reading, writing and math skills.

 

  1.  Gift Processing Assistant

Come find out what happens to those books that are donated to the library. Assist with sorting through books that have been donated to the branch. Process books for collection to be shelved and box up books for the book sale. Available at Willowbranch.

Required skills: Organizational skills

 

  1.  Office Assistant

Gain valuable on-the-job training and experience by helping the library with general office duties such as, answering and making calls, filing, making copies, and data input. Available at various locations.

Required skills: Clerical/secretarial skills, excellent customer service skills, computer skills, good organizational skills, knowledge of other languages a plus.

 

VOLUNTEERS DO MAKE A DIFFERENCE!

 

Main Library  (Headquarters for system )
303 North Laura Street   32202

HR Volunteer Coordinator:
Nicolle Burton (904) 630-1991

  • Center for Adult Learning (CAL) - (904) 630-2426
    Conference Level Volunteer Coordinator: Denise Thomas
     
  • Children's - 2nd floor - (904) 630-4777
    Volunteer Coordinators: Carisia Rooney and Angelica Bencomo
     
  • Special Collections - 4th Floor - (904) 630-2409
    Volunteer Coordinator: Christa Snow
     
  • Special Services/Talking Books - Conference Level - (904) 630-1999
    Volunteer Coordinator: Chris Eaton and Kate Holmes
     
  • Youth Services - Groups - 3rd Floor - (904) 630-1420
    Volunteer Coordinator: Amber Holley
     
  • Reference - 2nd & 3rd Floors, E-Library - (904) 630-2423
    Volunteer Coordinator: Matthew Taylor
     

Regional Libraries

  • Highlands - (904) 757-7702
    1826 Dunn Avenue   32218 -4712
    Local Volunteer Coordinators:  Beverly Mason and Kelly Strickland
     
  • Pablo Creek - (904) 992-7101
    13295 Beach Boulevard  32246
    Local Volunteer Coordinators: Elizabeth Garnett and Mandy Elliot
     
  • Southeast - (904) 996-0325
    10599 Deerwood Park Blvd. 32256
    Local Volunteer Coordinators: Sally Doherty and Kathleen Zakharov
     
  • Webb Wesconnett - (904) 778-7305
    6887 103rd Street 32210-6897
    Local Volunteer Coordinator:   Curt Beadell

Community Libraries

  • Argyle Branch - (904) 573-3164
    7973 Old Middleburg Road South   32222
    Local Volunteer Coordinators:   Kimberly Kirkland and Tracy O'Sullivan
     
  • Beaches - (904) 241-1141
    600 Third Street , Neptune Beach   32266-5014
    Local Volunteer Coordinatos: Julie Rekow
     
  • Bradham·Brooks - (904) 765-5402
    1755 Edgewood Avenue West   32208 -7206
    Local Volunteer Coordinator:   Erik Larsen
     
  • Brentwood Branch - (904) 630-0924
    3725 N. Pearl Street   32206 -6401
    Local Volunteer Coordinator:  Billy Allen
     
  • Brown Eastside Branch - (904) 630-5466
    1390 Harrison Street   32206 -5399
    Local Volunteer Coordinators:   Kathleen Krizek and Shawn Norton
     
  • Graham Branch - (904) 630-0922
    2304 Myrtle Avenue   32209 -5099
    Local Volunteer Coordinators:   Susan Arthur and Tia Samuels
     
  • Mandarin - (904) 262-5201
    3330 Kori Road   32257 -5454
    Local Volunteer Coordinators:  Margo Crafton and Alison Pulley
     
  • Maxville Branch - (904) 289-7563
    8375 Maxville Road 32234-2748
    Local Volunteer Coordinator:   John Jessee
     
  • Murray Hill Branch - (904) 384-2665
    918 Edgewood Avenue South   32205 -5341
    Local Volunteer Coordinator:   Janet Ducat
     
  • Regency Square - (904) 726-5142
    9900 Regency Square Boulevard 32225-6539
    Local Volunteer Coordinators: Guy Adkins and Mary Heaney
     
  • San Marco Branch - (904) 858-2907
    1565 Hendricks Avenue   32207-3107
    Local Volunteer Coordinator:   Kevin Douglas
     
  • South Mandarin - (904) 288-6385
    12125 San Jose Boulevard 32223
    Local Volunteer Coordinators: Joanna Nigrelli and Christie Rogers
     
  • University Park Branch - (904) 630-1265
    Branch
    3435 University Blvd North   32277-2464
    Local Volunteer Coordinators:   Alexis Carter and Mina Figuerrez
    Support Services E-Library - (904) 630-1320
    Local Volunteer Coordinator: Yuri Jewitt
     
  • West Regional - (904) 693-1448
    1425 Chaffee Road South   32221 -1119
    Volunteer Coordinator:  John Jessee
     
  • Westbrook Branch - (904) 384-7424
    2809 Commonwealth Avenue   32254 -2599
    Local Volunteer Coordinator:   Susan Arthur and Erika Ziegler
     
  • Willowbranch Branch - (904) 381-8490
    2875 Park Street   32205 -8099
    Local Volunteer Coordinator:   Alison McCarty and Isabelle Pierre

 

Help improve the speaking, reading and writing skills of adults whose native language is not English.  Volunteers are needed at University Park, Pablo Creek, Southeast and Webb Wesconnett libraries.  Call 904-630-2426 for more information.

  • Volunteers work with small groups of learners (typically 4-8 students per group)
  • Volunteers do not need to speak languages other than English
  • Volunteers are asked to make a 6-month commitment (2 hours, twice weekly)
  • Training and materials are provided free of charge
  • Morning, afternoon and evening schedules are available
  • Volunteers receive continual support through a TEAM TEACHING approach
  1. Volunteer Application

    Complete an online Volunteer Application and someone will contact you shortly about volunteering. Depending upon assignment, a background screening may be required.

    When providing an email address, please make sure COJ.net is on your safe senders list to ensure you will receive our email.

    The following forms are required:

  2. Recommendation letter
    The recommendation letter should be completed by a teacher, guidance counselor, employer (paid or unpaid), clergy, or anyone of authority whom the applicant reported to perform a function. Recommendation letters from friends, neighbors, and family members cannot be accepted. These forms should be turned in at time of interview.
     
  3. Parental Permission Form
     
  4. Authorization for Juvenile Record Search

What is a Teen Advisory Board?

A Teen Advisory Board is a service provided by the library that gets Teens involved in what's happening at their local branches. Middle and high school students are invited to participate and share ideas for future programs and activities. Complete your school’s requirement for volunteer credit hours!

A Teen Advisory Board (TAB) meets at the following locations:
     Note: Teens aged 12-15 may participate only as TAB volunteers during the school year for Teen Advisory Board. Teens 16-18 are invited to      volunteer for TAB OR apply for general volunteering year-round (subject to each location’s availability).

  • Main Library TAB
    Schedule: Meets every fourth Tuesday @ 4:00 p.m. and select Saturdays @ 2:00 p.m.
    Contact: Tracy O'Sullivan at 630-0673
     
  • Beaches Branch Library TAB
    Schedule: Look for TAB on the Teen Programs page for this location or call contact below for latest meeting information.
    Contact: Julie Rekow at 241-1141
     
  • Bradham-Brooks Library TAB and Anime Club
    Schedule: Look for TAB on the Teen Programs page for this location or call contact below for latest meeting information.
    Contact: Gloria Buenavista at gloriab@coj.net or 765-5402 x3
     
  • Highlands Branch Library TAB
    Schedule:  Meets every third Thursday @ 5:00 p.m.
    Contact: Beverly Mason at 757-7702
     
  • Pablo Creek Regional Library TAB
    Schedule: Look for TAB on the Teen Programs page for this location or call contact below for latest meeting information.
    Contact: Mandy Elliot at 992-7101
     
  • San Marco Library TAB
    Schedule: Look for TAB on the Teen Programs page for this location or call contact below for latest meeting information.
    Contact: Curt Beadell at 858-2907
     
  • South Mandarin Library TAB
    Schedule:  Meets every second Thursday @ 7:00 p.m.
    Contact: Christie Rogers at 288-6385
    Note: Please remember to bring your school volunteer form with you if applicable.
  • Southeast Regional Library TAB
    Schedule:  Meets every first and third Friday @ 4:30 p.m.
    Contact: Anjelica Bencomo at abencomo@coj.net or 996-0325

Here's how to join the fun and make a difference!

Fill out the required online application and three forms (recommendation, parent permission, and background check) provided on the Volunteer Forms panel above and submit them to the TAB contact at your local branch before attending a TAB meeting.  

Jacksonville Public Library